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A Message From John Hanratty, Chief Marketing Officer

October 9, 2008

Greetings travel partners!

October is Occidental month at Travel Impressions featuring some exclusive promotions from one of
our closest supplier partners. With hotels and resorts located in the most desirable vacation destinations in Mexico, the Caribbean, Costa Rica and Spain the range of Occidental hotels and resorts delivers the right fit for virtually every customer need.

The Occidental Grand properties, their flagship group of resorts reflect a high level of luxury and
an exceptional commitment to service. This is especially true in the exclusive atmosphere of The
Royal Club, which offers executive level service within the all-inclusive Occidental Grand resort
experience. Guests are welcomed with private check-in and check-out reception area, and are
greeted with personal concierge service, private dining areas, in-room dining options, plush
accommodations, elegant facilities and other added amenities.

For your clients that demand the pinnacle of luxury, I would recommend the Royal Hideaway
Playacar in Mexico’s Riviera Maya. It’s one of the world’s first adults-only, all-inclusive resorts to
earn the prestigious AAA Five Diamond Award for three consecutive years. Royal Hideaway presents
an unforgettable vacation experience with magnificent villa like accommodations, attentive concierge service, a full-service spa and acclaimed gourmet restaurants.

Read all about this months exciting Occidental specials in this newsletter and by visiting our
website. Now is a great time to contact those customers looking for that great deal this winter, take advantage while these terrific exclusives are in place.

Best regards,

John Hanratty

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