Sandals Whitehouse European Village & Spa
Whitehouse, Westmoreland, Jamaica

Distance from hotel to Sangster International Airport, 75 minutes.
 

Amidst 500 acres of a nature preserve, sits 50 acres of pristine and gorgeous landscape, with dual white-sand beaches spanning over two miles. This resort features three uniquely themed European villages: Dutch, Italian and French, each with its own pool. Choose from a variety of luxurious accommodations. All 360 rooms and suites feature direct ocean views while some feature the ultimate in personal pampering: butler service. With seven specialty restaurants to choose from, you may dine in a different corner of the globe each night without leaving the resort. Enjoy unlimited premium-brand drinks including Beringer house wines at 6 bars, play at endless land and water sports and indulge in a Caribbean-inspired treatment at the full service Red Lane Spa.  

Hotel Amenities (back to top)
  • Bars (6)
  • Currency Exchange
  • Dry Cleaning Services ($)
  • Gift Shop ($)
  • Laundry Service ($)
  • Restaurants (7)
  • Safe Deposit Boxes
  • Shops ($)
  • Tour Desk ($)
  • Wedding Gazebo (2)

Meeting Facilities  

• Extensive meeting and convention facilities including a 3-level, Theatre. Over 14,000 square feet of meeting and convention space. Land Sports Basketball Darts Board Games Pool Tables Outdoor Chess Shuffle Board Table Tennis Day & Night Tennis Volleyball Squash Entertainment Other Included Entertainment or Features:  

• Concierge Suite Center adjacent to the Italian and Dutch Villages  

• Convention facilities, including a/v equipment  

• Entertainment Coordinators  

• Professional Entertainment & Theme Parties  

• Transfers to/from the Sangster International Airport, Montego Bay  

• Departure Changing Facilities (toilets and showers) Sports/recreation  

• Sports Pavilion: Cardiovascular & weight equipment, aerobic studio. Squash courts, tennis courts, juice bar. Watersports Glass Bottom Boat Snorkeling Sailing Water Skiing Wind Surfing Water Toys Beverage Service (poolside) Beachside and poolside cocktail service is now available at all Sandals Resorts. Miscellaneous Amenities  

• Offering Weekly Midnight Buffets - Tropical Experience and a Champagne Breakfast just to name a few.  

• Three distinctive architectural features. Including authentic Italian, Dutch, and French villages.  

• Beachfront view from every room and suite. All rooms and the 116 concierge accommodations are large and overlook one of the longest resort beaches on Jamaica's south west coast.  

• Full Room Service to 32 One Bedroom Butler-Serviced Suites. Continental Breakfast to all concierge level rooms.  

• Retail village with Duty free jewelry shop, clothing store, gift shop, tour desk, and digital photo shop. Offering an option to purchase adventure, water & sightseeing tours, souvenirs, resort clothing, jewelry, and photographs. Pools 4 Freshwater Pools and 3 Whirlpools. Main Pool: Enormous, zero-entry pool French Village Pool Dutch Village Pool Dive Pool Spa: ($) Red Lane Spa (at an additional cost) -10 treatment rooms (6 singles and 4 doubles)  

• Hydro Therapy Room  

• Sauna & Steam Rooms  

• Hot & Cold Plunge Pools  

• Lockers  

• Beauty Salon  

• Spacious Courtyard for relaxation  

• Spa Retail Boutique Photographer: ($) Snapshots by Sandals Scuba Diving: ($) Please be advised that guests will be charged additional fees for scuba diving services at all Sandals and Beaches Resorts. Scuba Diving Fees: The following SCUBA dives are at an additional cost Discover Scuba Diving (Resort Course), Night Dives, and PADI Scuba Dive Certification. Please Note:  

• If a guest does both the resort course and the certification, the charges are combined at an additional cost per person. The charge is $400.00 USD per person.  

• The resort course is valid for one year at any Sandals or Beaches Resort.  

• These fees will be charged at the resort. Additional Information regarding the SCUBA Resort Course:  

• For guests who are not certified or would like to scuba for the first time, Sandals/Beaches offer a resort course (a fee applies to guests who require the SCUBA resort course).  

• To qualify guests must pass a water skill check, meet medical requirements and fill out a liability release.  

• After completing the course, guests will be allowed one tank dive (of approximately 30 feet) per day (subject to availability and weather conditions). ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Accommodation Categories and Descriptions (back to top)

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 11:00 am  

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• No children permitted, this is an adult only resort. Minimum age to check in is 18 years old.  

Maximum Occupancy:  

• Maximum occupancy 2 adults for all accommodations.  

Honeymoon Beachfront Walkout Room, Large beachfront room with mahogany four-poster king size bed, decorated in elegant Caribbean decor with patio located on the ground floor of the French Village. Rooms feature access to the beach/gardens from the patio and a beach view. Rooms also have refrigerators stocked with juices, sodas & water. View: Beach or Pool.  

Luxury Beachfront Room, These beachfront rooms are located in all three villages. All rooms have balconies and TV's. Rooms have refrigerators stocked with juices, sodas & water. Location: French 3rd floor, Dutch 2nd floor, and Italian 2nd floor. Bedding: 1 king bed. View: Beach or Pool.  

Honeymoon Grande Luxe Beachfront Room, Beachfront rooms located in all three villages. All rooms have balconies, and refrigerators stocked with juices, sodas & water. Location: French 4th floor, Dutch 3rd floor, and Italian 3rd floor. Bedding: 1 king bed. View: Beach or Pool.  

Grande Honeymoon Beachfront Walkout Concierge Room, {CA} These large beachfront room with mahogany four-poster king size bed and sophisticated decor are located on the ground floor of the Italian and Dutch Villages. All rooms feature patios and beach views. 4 physically challenged rooms are on the 1st floor of the Italian Village. Location: Dutch 1st floor and Italian 1st floor. View: Beach.  

Penthouse Honeymoon Beachfront Concierge Room, {CA} Elegant bedrooms. All rooms have balconies and TV's. Location: Dutch 4th floor and Italian 4th floor. View: Beach or Pool.  

Grande Luxe Beachfront Concierge Suite, {CA}, Spacious bedroom with an alcove living area. Each suite has TV and marble bathrooms with whirlpool bath. Walk-in shower & double vanity. Location: Dutch 2nd & 3rd floors; Italian 2nd & 3rd floors. Bedding: 1 king bed. View: Beach.  

Romeo & Juliet Honeymoon Beachfront Walkout Concierge, {CA} This room features a spacious bedroom with an alcove living area. Each room has a TV and marble bathroom with a whirlpool bath, walk-in shower and double vanity. Rooms are located on the ground floor of the Italian and Dutch Villages and offer easy access to the pool and beach. Rooms also feature concierge service. Location: Dutch 1st floor; Italian 1st floor. View: Beach.  

Honeymoon Beachfront Penthouse Concierge Suite, {CA}, Spacious bedroom with an alcove living area. Each suite has television and marble bathrooms with whirlpool bath. Located on the top floor of buildings. Easy access to pool and beach. All with balconies. Walk-in Shower and double vanity. Location: Dutch 4th floor; Italian 4th floor. Bedding: 1 king bed. View: Beach.  

Honeymoon Beachfront One Bedroom Luxury Suite, {BS}{CA}, Each suite has TV, marble bathrooms and whirlpool bath, in-suite bar, safety deposit box. Separate living room. Large Balcony. Walk-in Shower & double vanity. Location:  

• Dutch 2nd & 3rd floors; Italian 2nd & 3rd floors. Bedding: 1 king bed. View: Beach.  

One Bedroom Walkout Honeymoon Beachfront Suite, {BS}{CA} These suites offer a spacious bedroom with a separate living room. Suite offers a marble bathroom with double vanity, walk-in shower, and whirlpool bath. Suite features an in-suite bar, exclusive Butler Service and a large patio that leads directly out to the beach. Suites are located on the ground floor of the Dutch and Italian Villages. View: Beach.  

One Bedroom Penthouse Honeymoon Beachfront Suite, {BS}{CA}, Spacious bedroom with separate living room. Each room is furnished with TV, marble bathrooms with whirlpool bath, in-suite bar, and safety deposit box. Large balcony. Walk-in shower and double vanity. Location: Dutch 4th floor and Italian 4th floor. Bedding: 1 king bed. View: Beach.  

Please Note:  

• {BS} Denotes a category that includes Butler Service. {CA} Concierge Accommodation (Suite Concierge Service).  

Accommodations (for Physically Challenged Guests) Special equipment for physically challenged guests is available.  

Mini Refrigerator All accommodations have mini stocked refrigerator.  

Room Service (24-hour) For Butler Serviced Suites Only.  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Food and Beverage Outlets (back to top)

Arizona's, (Beach Bar), Located at the Arizona Beach Club.  

General Opening Hours: Open 10:00am until 1:00am.  

Casa Blanca, (Piano Bar), Located upstairs Eleanor's.  

General Opening Hours: Open 6:30pm until 2:00am.  

Juice Bar, Located in the Dutch Village.  

General Opening Hours: Open 10:00am until 6:00pm.  

Le Cabaret, (Theatre Bar), Located in the Entertainment Center..  

General Opening Hours: Open 8:00pm until 2:00am.  

Renaissance, (French Pool Bar), Located at the Bluefield's Beach Club.  

General Opening Hours: Open 10:00am until 6:00pm.  

Riviera, (Main Pool Bar), Located at the main pool (swim up bar).  

General Opening Hours: Open 10:00am until 6:00pm.  

Bluefield's Beach Club, Local beach club offering Jamaican specialties. Dress Code: Resort Day Attire Dress code: -Resort Casual: Nice shorts or jeans, swim wear must be covered, no bare feet.  

• Resort Evening Attire: Dress pants for men, shirts with sleeves and collar, dress shoes.  

Cuisine: Jamaican.  

General Opening Hours: Open 10:00am until 6:00pm. General Opening Days: Open daily.  

Cafe De Paris, (European Patisserie), Guests can enjoy a luxury cafe where they can satisfy a sweet tooth and view the creation of their desserts. Type of Cuisine: Pastries & Desserts. Dress Code: Resort Casual Attire in the evenings.  

General Opening Hours: Open 10:00am until 11:00pm. General Opening Days: Open daily.  

Arizona, Causal dining featuring South-Western U.S. Cuisine. Reservations are not required.  

Cuisine: Tex-Mex.  

General Opening Hours: Open 7:00pm until 11:00pm. General Opening Days: Open daily.  

Dress Code: Resort Casual.  

Arizona Beach Club, For a light lunch or a midnight snack. The Arizona Beach club is open daily. Dress Code: Resort Day Attire.  

Bayside, International gourmet cuisine served indoors by candlelight or outdoors. This restaurant offers grand buffets for breakfast and lunch. Dinner is served a la carte. Seating times (for dinner): 6:30pm-9:30pm. Reservations are not required. Air-Conditioned. Day Dress Code: Resort Day Attire and Evening Dress Code: Resort Casual.  

Cuisine: International.  

Dress Code: Resort Casual.  

Eleanor's, Exciting Caribbean cuisine in an intimate tropical setting with white-glove service. Type of Cuisine: Caribbean. Seating Time: 6:30pm-9:30pm. Also open for a la carte breakfast. Reservations are not required. Air-Conditioned. Dress Code: Resort Evening Attire.  

Cuisine: Caribbean.  

Giuseppe's, Be transported to our "Little Italy" and experience fresh pastas, gourmet pizzas and exquisite desserts. Also open for a la carte breakfast and a lunchtime pizza on the patio. Reservations are not required. Air-conditioned. Dress Code: Resort Evening Attire.  

Cuisine: Italian.  

General Opening Days: Open daily. Lunch Hours: Open 12:00pm until 4:00pm. Dinner Hours: Open 6:00pm until 10:00pm.  

Jasmin's, Guests have the option of indoor or outdoor "a la carte" dining. Reservations are not required. Air-Conditioned. Dress Code: Resort Evening Attire.  

Cuisine: Asian.  

General Opening Hours: Open 6:30pm until 10:00pm. General Opening Days: Open daily.  

Add-On Package (Honeymoon / Romance 11-13) (back to top)

HONEYMOON / ROMANCE PACKAGE 2011-2013 These honeymoon packages allow guests to customize their honeymoon into an unforgettable experience. These packages are at an additional cost.  

Booking Dates: 08/10/2011 - 12/31/2013 Travel Dates: 08/10/2011 - 12/31/2013  

Package Inclusions:  

• Exclusive private transfer from airport with fruit, champagne and chocolate  

• Private four-course dinner ocean side for two  

• Breakfast in bed for one morning during the stay  

• Rose petal bath for two  

• Couples champagne massage (50 minutes) -"Me and My Honey Journal" - Scrapbook and Honeymoon photo session**  

• One complimentary 5 x 7 honeymoon photograph  

• Romantic Sunset Cruise (varies by resort)  

• Private picnic for two (picnic locations vary by resort)  

• Massage lesson at Red Lane Spa  

Please Note:  

• This package applies to all Sandals & Beaches Resorts except for Sandals Emerald Bay, Great Exuma, Bahamas  

• Each resort has a private place for guests to enjoy their picnic, either in the gardens or beach or the Offshore Islands at Sandals Royal Bahamian and Sandals Royal Caribbean (the locations vary by resort) -(**) "Me and My Honey" is a Sandals Scrapbook that guests will receive during their stay.  

Specialty Package (Luxury Included 12-14) (back to top)

LUXURY INCLUDED PACKAGE 2012-2014 Come experience the very pinnacle of luxury all-inclusive Caribbean excellence Sandals delights couples in love with supreme luxury resorts in St. Lucia, Jamaica, Antigua and the Bahamas, featuring gourmet candlelit dining for two, gorgeous tropical settings and some of the world's most exquisite beaches. And if you are planning a wedding, Sandals is the leader in Caribbean destination weddings and honeymoon packages as well. Please see the Luxury Included features listed below for further information.  

Booking Dates: 07/31/2012 - 12/31/2014 Travel Dates: 07/31/2012 - 12/31/2014  

Package Inclusions:  

• Luxurious Accommodations  

• Meals at fine restaurants  

• Unlimited premium drinks  

• Golf in Jamaica & St. Lucia  

• Use of some of the Caribbean's best beaches  

• A complimentary basic wedding package (restrictions apply, please ask for details)  

• Butler service (in some suites)  

• Tips, gratuities and hotel taxes  

• Scuba diving  

• Airport transfers  

• Gourmet dining  

• And many more luxury features  

Package inclusions are subject to change.  

Bonus Features (back to top)

 

• Easy access from Sangster International Airport. Including a complimentary picturesque transfer of 75 minutes.  

Miscellaneous Information (back to top)

Sandals/Beaches News:  

• For all the up to date and exciting Sandals and Beaches Resorts news and general information, please see the file ?sandalsnews.  

Smoking Policy:  

• Please be advised that all Sandals resorts will be non-smoking in any enclosed areas.  

Examples are bars, restaurants, lobbies, conference facilities, retail facilities and nightclubs. Smoking will be permitted in all open areas and designated rooms.  

Entertainment:  

• Weekly Manager's Welcome Party.  

• Weekly Concierge Cocktail Party.  

• Weekly Sandals Signature Guest Party.  

• Nightly Shows-with live entertainment.  

• Nightly Disco  

• Karaoke-become a singing sensation.  

• Pianist & Sing-A-Longs.  

• Weekly Guest And Staff Talent Show-Escapade Of Stars.  

• Weekly Beach Party.  

• Weekly Signature Resort Buffets: Tropical Experience & Martini Seafood Buffet  

Sandals Weddings:  

• For Sandals wedding fees, please note that the government and license fees are not included. Please advise agents to call Sandals for all current fees!  

Please Note:  

• All wedding arrangements must be made directly with Sandals/Beaches. Packages are subject to change without prior notice and fees do apply. Contact Sandals/Beaches for all the up to date information.  

Club Sandals Information:  

• To further enhance the Luxury Included experience offered to Sandals Resorts guests, Sandals will now be offering an exclusive new amenity to the concierge guests, "Club Sandals" which will be featured at all of the Sandals Resorts in Jamaica. This new program has a launch date of 06/01/13 and is valid only for concierge accommodations.  

Club Sandals Inclusions:  

• Check-in Process:  

• Met on arrival by Concierge agent  

• Privately checked in at the Concierge lounge  

• Escorted to room by Concierge agent  

• Private resort orientation by Concierge agent  

Concierge Lounge Details & Features:  

• Hours: 24 hours (as of June 1st, 2013); staff will be available from the hours of 8:00am-10:00pm.  

• High-definition flat-screen television  

• Selection of board games  

• Fresh ground coffee machine in all lounges serving Espressos and Cappuccinos  

• New York Times and British Times available and any other Times Fax requested  

• Kindles available in the lounge  

• Library of local books available  

• Air conditioned comfort  

• Guest check-out with concierge agent  

• Free Internet  

• Alcoholic beverages, sparkling wine, juice, soda and water  

• All day snacks and pastries. In the mornings Danish, croissants, muffins and banana bread will be offered. All day: assorted cookies, Jamaican desserts (coconut cakes and macaroons), apples and other whole fruits are served. Mid afternoon: sandwiches and wraps. Late afternoon: afternoon tea (scones & cookies) and tea.  

• A full premium liquor selection, wines and bar (in lounge)  

• Concierge Signature Drink - each property has their own drink and the recipe is displayed  

Weekly Activities:  

• Weekly cocktail party/exclusive wine tasting from managers wine list/martini evening  

• Reserved tables at property weekly buffet (for example, Jamaica night/beach party hosted by concierge agent(s)  

Staff Service:  

• Assistance with planning vacation-weekly planner presented to guest on arrival  

• Assistance with booking reservations for dinner, spa, tours and private dinners.  

• Daily contact with guests throughout their stay  

• Escort of guests to bus when they are going on tours  

• All day room service (7:30am to 10:00pm)  

• Robes in all rooms  

• Daily restocked fridge with alcohol, water & sodas  

• Personalized Island Routes Club Sandals Tours  

Please Note: The Club Sandals features are also applicable to groups, please ask for more details.  

General Information:  

• Orientation at 10:00am and 5:00pm daily  

• Nurse's Station-Nurse on duty daily 9:00am-5:00pm.  

• Tipping: This resort has a "No Tipping" policy for all employees. Since gratuities are already included, the only thing appreciated is a "Thank You!".  

• Resort Transportation - Authorized taxis are available on resort  

• Military rates are now available to those who qualify for all Sandals Resorts.  

Sandals Suites with Butler Service:  

• The Sandals Suites with Butler Service come with the uncompromising attention of a personal butler trained to the highest standards by the elite Guild of Professional English Butlers, guests will be pampered throughout there stay in extraordinary ways. From unpacking to packing your luggage, attending to your wardrobe, serving a glorious repast on your terrace just to name a few. A Sandals suite, complete with your own personal butler, is the ultimate indulgence.  

Complimentary Wi-Fi & Long Distance Phone Calls:  

• Complimentary Wi-Fi*:  

• The complimentary Wi-Fi* will be made available to guests staying in a concierge category or higher (and only at specific resorts).  

Please Note Regarding Complimentary Wi-Fi*:  

• The participating resorts for these added values are all Sandals Resorts in Jamaica only. -(*) Complimentary Wi-Fi will be basic low-speed internet service suitable for web browsing, e-mail and messaging. Premium internet, suitable for streaming video, Skype and larger downloads, will be available at an additional charge.  

• Start date was 03/15/13 at all of the participating resorts.  

Complimentary Long Distance Phone Calls:  

• The complimentary long distance phone calls will be made available to guests staying in a concierge category or higher (and only at specific resorts).  

• Sandals Resorts guests will be able to make complimentary long distance phone calls to the US, Canada and UK (UK landlines only).  

• Guests will also be able to make calls to local Jamaican landlines.  

• Guests will only be able to make these phone calls through their personal Smartphone with a Sandals Resort app and NOT through the in-room phone.  

• The app will be free and available on the Smartphones app store, please ask for details.  

• Launch date for this app will be 06/20/13.  

Please Note Regarding Complimentary Long Distance Phone Calls:  

• The participating resorts for these added values are all Sandals Resorts in Jamaica only.  

Suite Concierge Program:  

• The Suite Concierge Center opens daily from 8:00am-8:00pm with a dedicated Concierge to assist with requests including island tours, car rentals and just about anything you need. -24 hour room service for the 32 Beachfront one bedroom butler serviced suites and Continental breakfast to all other concierge level rooms.  

• Preferred check-in for all guests booked in concierge accommodations either in the Suite or at the Suite Center including champagne upon arrival.  

• Upgraded amenity kit, personalized welcome letter in room/suite upon arrival and bon voyage gift of the Sandals DVD.  

• In-Suite bars with scotch, gin, vodka, rum, beer, red & white wine, champagne and assorted soft drinks.  

• Use of his/her plush cloth robes.  

• Weekly reception hosted by the concierge personnel.