Ocean Tower at Hilton Waikoloa Village
425 Waikoloa Beach Drive
Waikoloa, Hawaii
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Distance from hotel to Kona International Airport (KOA), 25 miles (40 kms).  

Take your tropical getaway to new heights at the Ocean Tower at Hilton Waikoloa Village. One of three accommodation towers at our resort, the unique Ocean Tower features rooms and suites with island decor, an outdoor lanai (balcony) and views of the ocean, golf course and mountains. Enjoy spectacular resort amenities including a spa and salon, a snorkeling lagoon, stadium tennis court, three pools, two golf courses, water sports and dolphin encounters.  

Hotel Amenities (back to top)
  • Babysitting Services (on request) ($)
  • Barber Shop ($)
  • Bars/Lounges (8)
  • Beach
  • Beauty Salon ($)
  • Business Center
  • Car Rentals ($)
  • Children's Program
  • Concierge Desk
  • Dry Cleaning Services ($)
  • Elevators
  • Fitness Room
  • Laundry Facilities (coin-operated) ($)
  • Meeting/Banquet Facilities (24)
  • Multilingual Staff
  • Parking ($)
  • Physician (on call) ($)
  • Restaurants (9)
  • Sauna
  • Scuba Diving
  • Shops ($)
  • Snorkeling
  • Steam Room
  • Tennis Courts (8)
  • Track (jogging)
  • Track (walking)
  • Travel Desk
  • Volleyball
  • Waterslide
  • Watersports
  • Whirlpool
Three pools featuring waterfalls, a 175-foot waterslide and an adults-only pool. Spa Spa, on site Kohala Spa, a 25,000 square feet facility offers complete self-renewal including fitness, spa treatments, nutrition, beauty counseling, health and spiritual growth. Golf: (2) Golf, two 18-hole, championship golf courses on site, The Beach Course and The Kings Course. Miscellaneous Amenities  

• Flamingo Sanctuary ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Accommodation Categories and Descriptions (back to top)

Arrival/Departure Time:  

• Check-in-time: 4:00 pm Check-out-time: 12:00 pm  

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• Children's age break is 18 years old.  

Maximum Occupancy:  

2018-2019 Ocean Tower Resort View - 4 adults or 2 adults and 2 children.  

• Ocean Tower Partial Ocean View - 4 adults or 2 adults and 2 children.  

• Ocean Tower Ocean View - 4 adults or 2 adults and 2 children.  

• Ocean Tower Ocean Front - 4 adults or 2 adults and 2 children.  

• Ocean Tower One Bedroom Suite - 5 adults or 2 adults and 3 children.  

Ocean Tower Resort View, All rooms are 1 King bed with Full size sofa-bed or 2 Double Beds, no sofa-bed (bedding is a request only not guaranteed). Offers golf, garden or mountain views.  

• Bedding: 1 king bed and 1 sofa bed (full) or 2 double beds.  

Ocean Tower Partial Ocean View, All rooms are 1 king bed with full size sofa-bed or 2 double Beds no sofa-bed (bedding is on request only not guaranteed). Sparkling Glimpses of the Pacific Ocean or Wailua Bay through Tropical Garden or Golf Course views from your private lanai.  

• Bedding: 1 king bed and 1 sofa bed (full) or 2 double beds.  

Ocean Tower Ocean View, All rooms are 1 king bed with full size sofa-bed or 2 double beds no sofa-bed (bedding is on a request only, not guaranteed). Pacific Ocean & Tropical Garden views from your private lanai.  

• Bedding: 1 king bed and 1 sofa bed (full) or 2 double beds.  

Ocean Tower Ocean Front, Direct, panoramic ocean-facing views.  

• Outdoor balcony/lanai. Bedding: 1 king bed and 1 sofa bed.  

Ocean Tower 1 Bedroom Suite, Glimpses of the Kohala Pool, Pacific Ocean, or Wailua Bay through Tropical Garden views from dual Lanais. These suites feature separate living and bedroom spaces with ONE king bed with an oversized bath- room. Spacious living room includes one queen size sofa sleeper, DVD/CD player, 42 inch HDTV and dining area for four. Located on the Southern side of the Center Ring of Ocean Tower.  

All accommodations include: movies (on demand): ($), locks (electronic), refrigerator (mini), CD/DVD player, safe, air conditioning, telephone (with voicemail), alarm clock radio, television (flat screen), balcony, bathroom amenities, blackout curtains, coffee maker, duvet, hairdryer, internet access (high speed), iron, ironing board and non-smoking accommodations.  

Crib (on Request) Cribs are at no charge and are subject to availability upon check in. Must be requested in advance.  

Rollaway Beds: ($)  

• Rollaway beds are subject to availability upon check-in and need to be requested in advance. Cost is subject to change without prior notice.  

 

($) Denotes a fee may be charged.  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Food and Beverage Outlets (back to top)

Kohala Pool Bar, Enjoy the best Mai Tai cocktails in the resort at Kohala Pool Bar. Keep nourished all day long with a selection of wraps, sandwiches and salads, as well as refreshing drinks to help you cool off. Its the perfect spot to unwind with the kids.  

General Opening Hours: Open 11:00am-4:00pm.  

Kona Pool Bar, Enjoy tempting poolside menus and sunshine snacks and drinks, including salads, panini and deli sandwiches. Located beside the largest of the three pools, there is plenty of options for kids too!  

General Opening Hours: Open 10:00am-5:00pm  

Boat Landing Cantina, Located in Ocean Tower, Boat Landing Cantina is a fun and friendly restaurant. Offering a delightful, casual atmosphere featuring Pacific Mexico cuisine with a fresh island flare.  

• Signature items include freshly caught island fish tacos, custom table-side prepared guacamole, cinnamon tortilla crisps and margaritas with an infusion of fresh island fruits. Watch the game or meet new friends.  

Cuisine: Mexican.  

General Opening Hours: Open 11:30 am-9:00 pm.  

• General Opening Days: Open daily.  

Waikoloa Coffee, Kona coffee, espresso drinks, real fruit smoothies, acai bowls, pastries, savory croissants and quiche.  

General Opening Hours: Open 5:30am-6:00pm.  

• General Opening Days: Open daily.  

Lagoon Grill, Casual dining next to the Dolphin Lagoon. Lagoon Grill serves the best burgers, hottest hot dogs, greatest sandwiches, freshest salads and favorite tropical concoctions and smoothies. Serves lunch and dinner.  

General Opening Hours: Open 11:00am-8:00pm.  

• General Opening Days: Open daily.  

Shaka Cones, Proudly serving locally made ice cream.  

General Opening Hours: Open 12:00pm-8:00pm.  

• General Opening Days: Open daily.  

Legends Of Hawaii Luau, Focusing on the rich history of Hawaii Island this cultural Luau experience is unlike anything else on the Kohala Coast. A signature custom show from Tihati Productions just for Hilton Waikoloa Village with locally inspired costumes, live music and drummers, temporary tattoos, and fresh table and food presentations - this is a "must see" for any visitor to the coast and is sure to be a highlight in your vacation memories. Taste island favorites and experience the traditional imu presentation - the native underground oven, featuring kalua pig. Upgrade to Ali'i which includes priority check in, family style premier seating, table- side pupu's (appetizers), priority access to food stations, dessert and coffee/tea service, gratuity and complimentary valet parking. Sundays, Tuesdays and Fridays at Hilton Waikoloa Village's Kamehameha Court. Doors open at 5:30 pm.  

• Imu presentation at 6:00 pm followed by an expansive luau buffet. The Legends of Hawaii Luau show starts at 7:00pm.  

Dona & Toni's Pizza, Dine in or take out at Dona & Toni's Pizza which offers a casual dining Italian-style restaurant with a variety of creatively designed pizzas with unique island inspired toppings.  

General Opening Hours: Open 5:00pm-9:30pm.  

• General Opening Days: Open daily.  

Kona Tap Room, With an exciting array of 16 craft and domestic beers on tap and casual far, it's the perfect to cure what "ales" you.  

General Opening Hours: Open 5:00pm-12:00am.  

• General Opening Days: Open daily.  

Big Island Breakfast, Big Island Breakfast at Water's Edge offers lavish breakfast buffets and will tempt you with freshly baked pastries, fresh island fruits, traditional American fare and a selection of Japanese specialty dishes. Ala carte fare is also available.  

General Opening Hours: 7:00am-10:30am.  

• General Opening Days: Open daily.  

Kamuela Provision Company, Creative island cuisine. A breathtaking view provides the perfect atmosphere for a memorable dinner featuring fresh, locally grown ingredients as well as fresh fish, shellfish and steak entrees. Due to late spring sunsets, the restaurant opens at 5:30 pm. Reservations recommended.  

General Opening Hours: Open 5:30pm-9:00pm.  

• General Opening Days: Open daily.  

Orchid Marketplace, Enjoy a wide variety of favorites such as wood fired pizzas, deli style sandwiches, Panini, fresh salads and fruits, and much much more! Orchid Marketplace is located next to the Kona Pool.  

General Opening Hours: Open 11:00am-4:00pm.  

• General Opening Days: Open daily.  

Miscellaneous Information (back to top)

 

ADA Rooms We have a total of 97 ADA rooms on property. ADA accessibility varies from room to room. Once confirmed by Reservations, an ADA room is requested along with the type of accommodations the guest prefers based on the following criteria:  

• Mobility accessible with roll-in shower.  

• Mobility accessible with bathtub.  

• Hearing accessible.  

• Hearing and mobility accessible with tub or with shower.  

• E-mail or Fax the manifest to room reservations and they will fax back.  

Resort Charge There is a mandatory resort charge that the guests are responsible for. The Resort charge includes the following:  

• Local calls and 800 access calls  

• High Speed Internet Access/Wi-Fi Access in guest rooms and all public areas  

• In-Room PlayStation 3 Console with unlimited movies and games.  

• Daily cultural activities including Lei Making, Hula, and Ukulele Lessons.  

• 20% discount on Lagoon Beach Toys (non-motorized).  

• Keiki Pool Activities & Scavenger Hunt-Schedule listed on the back of Resort Activities Guide.  

• Fitness or Yoga Class at the Kohala Spa; One class per person, per day from the existing fitness schedule. Space is limited and reservations are recommended.  

• Pool Toy inflation at Kona Pool and Lagoon Beach recreation desks. Inflatable pool toys will be available for purchase or guests may bring their own.  

• Big Island Bird Talk with resident wildlife specialist. Daily at 10:00am in the Main Lobby. The talk will last approximately 30 minutes and reservations are not required.  

• Complimentary Photo Session and receive ONE (1) 4"x 8" photo (to schedule session, please visit the Resort Photography Desk located in the Main Lobby, next to Kona Tap Room).  

Guests must pay the Resort Charge directly to the hotel.  

Dolphin Quest Dolphin Quest is an educational face to face encounter with bottlenose dolphins under the expert guidance of a professional staff in their own crystal clear lagoon.  

• Telephone 1 (808) 886-2875, www.dolphinquest.org  

Dolphin Quest Hawaii program spaces are made available to the public up to one year prior to the date about which the guest is inquiring. Hilton Waikoloa Village is NOT responsible for reservations, accommodations and/or any part of the Dolphin Quest program. Therefore, the responsibility of booking reservations with Dolphin Quest falls with the traveling guest, the travel agent or wholesaler to handle all requests directly with the Dolphin Quest Guest Service Crew. Crew Members are available for calls seven days a week at 1-808-886-2875, faxed at 1-808-886-7030 or e-mailed at dqhawaii@dolphinquest.org.  

• Note: If all spaces are filled, guests are advised to speak to a Crew Member at the Dolphin Quest gift shop upon arrival for further options. During peak seasons, an 8:00am first-come, first-serve morning process is available for guests to sign up for spaces.  

Several notes are of importance in these procedures:  

• All available spaces are allocated on a first-come, first-serve basis.  

• All program times and prices are subject to change throughout the year. Please check in with the Dolphin Quest Gift Shop or call Dolphin Quest directly to ensure accurate program times.  

• If the guest is not allocated spaces on the first attempt at the 8:00am morning stand-by process or the individual program process, the guest may repeat each of these procedures throughout their stay until they are able to participate in a program.  

• Dolphin Quest reserves the right to change or cancel programs.  

Early Departure Fee In the event a guest checks out prior to the guest's reserved checkout date and by the posted 12:00PM check out time, the Hotel will add an early checkout fee to that guest's individual account. Guests wishing to avoid an early checkout fee should advise the Hotel at or before check-in of any change in planned length of stay. The current early departure fee is $100.00, subject to change. Excludes all non-refundable programs.  

• Should guest be on a minimum night stay package and fails to meet the minimum length of stay for the booked package, guest will be charged the early departure fee directly and all package inclusions will be voided. Rate will default to the daily net rate and additional package components will be charged retail rates based on usage.  

Guaranteed Connecting/Adjoining Rooms  

• Guarantee of adjoining/connecting rooms can be confirmed in advance at a fee of $50.00 plus tax per room pair, per night  

• Applies only to clients desiring advance guaranteed connecting rooms and who agree to the charge.  

• If connecting rooms are unavailable, reservations will advise via written communication and the guarantee will be placed on a request basis.  

• If guarantee of adjoining/connecting rooms cannot be confirmed in advance, it will be noted as a request on guests' reservation and, therefore, will have no additional charge should adjoining/connecting rooms be available upon guests' check-in.  

Fee is subject to change.  

Guaranteed Bedding  

• Guarantee of bedding type can be confirmed in advance based upon availability at $25.00 per room, per night, plus tax.  

• Applies only to clients desiring advance guaranteed bedding type and who agree to the charge.  

• Bedding types that can be requested are:  

• Ocean Tower rooms have either one king bed with a full size sleeper sofa or two double beds.  

• Rooms with two beds do not include sofa beds.  

No Smoking Policy All Rooms are Non-Smoking. Outdoor Smoking areas are designated on the resort property map available at time of check in. Smoking is not allowed in any guestroom or on any balcony/lanai.