Occidental Cozumel
Carretera Sur Km 16.6, Col. El Cedral,
77600 Cozumel, Q.R., Mexico

Distance from hotel to town, 20 minutes. Distance from hotel to Cozumel International Airport (CZM), 25 minutes.  

Hotel is a unique destination, masquerading as a Mexican hacienda, which offers the possibility of enjoying the treasures of the Palancar Reef off the island of Cozumel. A trip to this idyllic island in the Mexican Caribbean, only 45 minutes by ferry from Playa del Carmen, is something that you should do at least once in your lifetime. And if, additionally, you visit an All Inclusive resort that is perfectly integrated in its natural surroundings of mangroves, white sand beaches and tropical gardens, the choice becomes an unparalleled experience.  

Since the hotel's marine surroundings are one of the top 5 scuba destinations in the world, the resort is already fully prepared to provide diving enthusiasts with everything they need to enjoy swimming among dolphins and sea turtles. It also offers a wide range of other sports such as kayaking, sailing, snorkeling and water polo, as well as fully-equipped facilities including 3 pools, a spa, gym, beach club and 7 restaurants.  

And if that's not enough, it's just perfect for trips with your partner, offering a wide variety of romantic arrangements; or family trips, with its kid's club and a pool just for children. It also offers an even more luxurious and sophisticated experience: the Royal Level at Occidental Cozumel. With unique and exclusive services, this boutique hotel is located inside the magnificent Occidental Cozumel resort.  

Hotel Amenities (back to top)
  • Car Rental Desk ($)
  • Currency Exchange
  • Dive Center ($)
  • Excursions ($)
  • Fax Services ($)
  • Laundry Service ($)
  • Medical Services (24 hour) ($)
  • Meeting Room ($)
  • Pool (children's)
  • Pools (2)
  • Scooter/Moped Rentals ($)
  • Shops ($)
  • Spa ($)
Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Markets (back to top)

Leisure and Family Friendly.  

Accommodation Categories and Descriptions (back to top)

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm  

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• Children's age break is 12 years old.  

Maximum Occupancy:  


• Deluxe - 3 adults or 3 adults and 1 child or 2 adults and 2 children.  

• Deluxe Concierge - 3 adults or 3 adults and 1 child or 2 adults and 2 children.  

• Deluxe Romance - 3 adults or 3 adults and 1 child or 2 adults and 2 children.  

• Luxury Royal Level - 3 adults or 3 adults and 1 child or 2 adults and 2 children.  

• Junior Suite Royal Level - 3 adults or 2 adults and 1 child  

Deluxe, (DLX) The bright and elegant 420 square feet Deluxe rooms are located between floors 1 and 3, with 2 double beds or a king-size bed, featuring the perfect layout to share with family or friend.  

• Number of accommodations: 140 Bedding: 1 king bed or 2 double beds.  

Deluxe Concierge, Rooms include the same amenities as the Deluxe Room like the sitting area, mini fridge that is replenished every other day and have a terrace or balcony with beautiful garden views, but also feature a DVD player and have a welcome fruit basket & bottle of wine, include concierge & turndown service, with room amenities like bathrobes to wear during your stay and a 10% spa discount (restrictions may apply).  

• These rooms are also located on floors 1 through 3 of the villas and connecting rooms (5) are available to request.  

• Number of accommodations: 44  

Deluxe Romance, Rooms have the same description and amenities as the Deluxe Concierge rooms plus a welcome bottle of sparkling wine, chocolate covered strawberries, one hour couple's massage (30 minutes per person), breakfast in bed on the first morning of guests' stay, romantic dinner, turndown service, a 10% discount on spa treatments and a surprise gift with special romantic amenities.  

• Bedding: 1 king bed. View: Garden.  

Luxury Royal Level, Rooms are elegantly appointed rooms with concierge service and a minibar, including all features and amenities of Deluxe rooms plus special amenities like hydro-massage styled bath, DVD & CD player and other exclusive amenities such as bathrobes to use during your stay and a basket of fruit upon arrival.  

• Number of accommodations: 25 Bedding: 1 king bed or 2 double beds. View: Garden or Pool.  

Junior Suite Royal Level(*), Larger than the Royal Level Luxury room, this elegantly appointed two room category features concierge & room service, turndown service, plush bathrobes and slippers to use during your stay, a minibar, hydro-massage styled bath, DVD player, and other exclusive amenities like a basket of fruit upon arrival, VIP check-in/check-out service, premium bath amenities, pillow menu, on-demand internet access and a separate living room (where a rollaway bed can be requested). They are located on the 3rd level of the villas, with a private lounge including complimentary internet access, daytime assistance of concierge and exclusive Royal Level guest only pool.  

• Number of accommodations: 4  

Royal Level:  

• Private VIP area of the resort. The Royal Level accommodations include all of the standard room amenities plus the following:  

• Exclusive a la carte restaurant for breakfast, lunch and dinner  

• In room WiFi access  

• Exclusive hydro massage pool  

• Private desk and dedicated concierge service from 7:00am to 10:30pm to assist with restaurant, excursions and spa reservations.  

• Computers with internet access  

• Room service from 7:30am to 10:00pm.  

• Preferential a la carte restaurant reservations  

(*) Denotes on request basis only, no allotment given.  

All accommodations include: ironing board, iron, room service (24-hour), safety deposit box, shower, telephones, air conditioning (individual climate control), television (cable), alarm clock, balcony or terrace, bathroom (private), bathtub, ceiling fan, coffee maker, crib (on request), hairdryer and mini-bar.  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Food and Beverage Outlets (back to top)

Beach Club Bar, offers beverages near the beach.  

Lobby Bar, serves cocktails, alcoholic and non-alcoholic drinks.  

Pool Bar, serves cocktails, alcoholic and non alcoholic drinks near the pool.  

Relax Bar, Offers beverages  

La Mision, Disco bar with DJ  

La Piazza, Offers pizza and antipasti services.  

La Carreta, Perfect fusion of flavors from different cultures. A la carte menu. Exclusively for Royal Level guests. Open for breakfast, lunch and dinner. Casual pants, shirt and closed shoes for men. Dresses, skirts and blouses for women. Shorts or sandals for men are not permitted.  

La Posada, offers international themed buffet for breakfast and dinner.  

Los Olivos(*), offering combination of Mediterranean cuisine, with an a la carte menu.  

Cuisine: Mediterranean.  

(*) Denotes reservation is required.  

Sonora Grill(*), Offers combinations of Mexican cuisine, from an a la carte menu.  

(*) Denotes reservation is required.  

Beach Club, offers international themed buffet lunch with a spectacular ocean view.  

Dress Code All menu style restaurants require men to wear long pants. No beachwear or sandals.  

Miscellaneous Information (back to top)


Student Booking Policy:  

• Individual student bookings are accepted.  

• Minimum age for check-in is 18 years old.  

• credit) is required.  

Environmental Levy The Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approximately $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.