Palmaia Riviera Maya
Paseo Xaman-Ha Lote 1 Mz 1
Fraccionamiento Playacar, Playa del Carmen, Quintana Roo, Mexico 77710

Distance from hotel to Playa Del Carmen, 1.8 miles (3 kms). Distance from hotel to Cancun International Airport (CUN), 45 minutes.  

Stretched along 2300 feet of pristine beach in the exclusive area of Playacar in the Riviera Maya, Palmaia Riviera Maya consists of 314 ocean front rooms divided over 7 buildings.  

Palmaia Riviera Maya guests will enjoy their private hotel entrance, valet parking service, a private lobby for check-in, plus an exclusive concierge chill out lounge with concierge service, WiFi, snacks, newspapers, a library and music from 7:00am until 9:00pm. Fiber Optic WiFi is included throughout the property.  

Guests have the option to move around either in the exclusive shuttle service or using the Bike Share Service. Unlimited access to food & beverage outlets and facilities at the adjacent Sandos Playacar Beach Resort (Age restrictions apply for the Select Club Adults Only facilities).  

The ultimate ocean front getaway.  

Hotel Amenities (back to top)
  • Floors (5)
 

• American Express  

• MasterCard  

• Visa Massage Services  

• Only for guests 18 or older. Accommodations (physically Challenged)  

• Only available in the Ocean Front King Suite. Fitness Center  

• Only for guests 18 or older. Spa  

• Only for guests 18 or older. Waterslide  

• Only for small children. Height restriction of 1.10 meters/3 feet 7 inches applies. Miscellaneous Amenities  

• Suitcase unpacking services available upon arrival. Sauna  

• Only for guests 18 or older. Activities Desk ($) Aerobic Classes Aerobics (water) Air Conditioning (public areas) Babysitting Services (on request) ($) Barber Shop Bars Beach (onsite) Beauty Salon ($) Bellman/Porter Services Bicycle Rentals Billiards Boat Rentals ($) Business Center Car Rental Desk Children's Activities Children's Club Children's Playground Coffee Shop Concierge Cooking (classes) Currency Exchange ($) Dive Center ($) Dry Cleaning Services ($) Elevators Entertainment Exercise Classes Front Desk (24-hour) Gift Shop Golf (nearby) ($) Hospitality Desk Ice Machines Internet Access (wireless) Jacuzzi (outdoor) Juice Bar Laundry Service ($) Library Lounges Medical Services ($) Miniature Golf Multi-Sport Court Multilingual Staff Newsstand ($) Nightclub Parking (valet) Ping Pong Pool (children's) Pool (outdoor) Poolside Beverage Service Poolside Meal Service Restaurants Security (24-hour) Snack Bar Solarium Sundries Shop ($) Taxi Stand ($) Tennis Court (lighted) Tour Desk ($) Towels (beach/pool) Trail (hiking) Umbrellas (beach/pool) Volleyball (beach) Watersports (motorized) ($) Watersports (non-motorized) Wedding Coordinator Wedding Site ($) Please Note:  

• Some facilities are located at the adjacent Sandos Playacar Beach Resort. Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Markets (back to top)

Beach, Dive, Family Friendly, Honeymoon, All Inclusive, Romance, Seniors, Spa, Wedding and LGBT Friendly.  

Accommodation Categories and Descriptions (back to top)

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm  

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• Children's age break is 12 years old.  

Maximum Occupancy:  

2019 Ocean Front King Suite - 2 adults.  

• Ocean Front Queen Suite - 3 adults or 2 adults and 1 child. Ocean Front Family King Suite* - 3 adults or 2 adults and 3 children or 3 adults and 2 children.  

• Ocean front Family Master Suite** - 3 adults or 2 adults and 3 children or 3 adults and 2 children.  

*This category requires a minimum paid occupancy of 2 adults and 1 child.  

• **This category requires a minimum paid occupancy of 2 adults and 2 children.  

Ocean Front King Suite, Get comfy with a view of the Caribbean Sea! These accommodations provide you with a calming and contemporary space to relax, whether you're on a romantic getaway, enjoying a solo trip, or traveling with friends. The bathroom has a shower and a bathtub, and you'll also love Sandos Palm Bay's standard room amenities like bathrobes and free WiFi. Room: 538 square feet. Terrace: 344 square feet.  

• Bedding: 1 king bed.  

Ocean Front Queen Suite, Wake up to that ocean view every morning of your Playa del Carmen vacation! Soothing contemporary style welcomes you into these family friendly accommodations. A bathroom with two separate showers makes it easy for everyone to get ready in the morning. Room: 538 square feet. Terrace: 344 square feet.  

• Bedding: 2 queen beds and 1 sofa bed.  

Ocean Front Family King Suite, Recharge your energy every night of your vacation in these serene spaces. A bunk bed for 3 children gives kids a cozy place for a great night's sleep, while parents can rest and relax in the room's king size bed. The bathroom features 2 separate showers to make it easy for everyone to get ready each morning.  

Ocean Front Family Master Suite, Master bedroom with 1 king size bed, 50" Smart TV and its own bathroom with double sink, shower and water closet. Separate bedroom with a bunk bed for 3 kids (the upper level of the bunk bed is a single bed, the lower level of the bunk bed is a double bed, no trundle bed), 50" Smart TV and its own bathroom with sink, shower and water closet.  

All accommodations include: balcony or terrace, room service (24-hour), bathrobes, shower, bedding (premium), slippers, blackout curtains, smoke detector, ceiling fan, telephone, coffee/tea maker, television, crib (on request), turndown service, hairdryer, wake-up calls, housekeeping, internet access, iron, ironing board, maid service, mini-bar, radio, air conditioning and safe.  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Food and Beverage Outlets (back to top)

Pool Bar  

Juice Bar, A la carte breakfast  

Chill Out Lounge, Hors d'oeuvres and music from 7:00am to 9:00pm  

Ang Thong, Oriental cuisine, a la carte dinner. Combines Oriental gastronomy with a luxury jungle environment, offering flavors that will transport you to another dimension.  

El Elegido, Greek-Mediterranean style seafood grill with textures inspired by the traditional Greek and Medite.  

Maansik Utsil, Mexican food with regional ingredients sourced from local and small businesses.  

Restaurants, Three a la carte restaurants for dinner  

Snack Bars, Two oceanfront gourmet snack bars during the day  

Add-On Package (Honeymoon Bonus 2019) (back to top)

HONEYMOON BONUS 2019  

Booking Dates: 06/04/2018 - 12/23/2019 Travel Dates: 12/24/2018 - 12/23/2019  

Package Inclusions:  

• -Guests will receive a fruit basket and a bottle of sparkling wine in their room.  

Specialty Package (All Inclusive 2019) (back to top)

ALL INCLUSIVE 2019  

Booking Dates: 06/04/2018 - 12/23/2019 Travel Dates: 12/24/2018 - 12/23/2019  

Package Inclusions:  

• All meals  

• Premium domestic and international beverages  

• Room service 24 hours  

• Chill out lounge with concierge service, WiFi, snacks, newspapers, a library and music from 7:00am until 9:00pm  

• Waiter service around the pool and on the beach  

• Fiber optic WiFi included throughout the entire property  

• Shuttle service and Bike Share Service on property  

• Unlimited calls to Mexico, USA and Canada  

• Business center  

• Suitcase unpacking service upon arrival  

• Nightly turndown service  

• Unlimited access* to food & beverage outlets and facilities at the adjacent Sandos Playacar Beach Resort (Age restrictions apply for the Select Club Adults Only facilities)  

Package inclusions are subject to change.  

Bonus Features (back to top)

 

• Daily activities  

• Daily newspaper  

• Morning coffee  

• Welcome Drink  

• Use of Fitness Center  

• Use of Tennis Court  

• Watersports (Non-Motorized)  

• Towels  

Miscellaneous Information (back to top)

 

General Information  

• No Spring Break Groups allowed.  

• Minimum age to check in is 18 years old.  

• Formerly Sandos Palm Bay Playacar.  

Local Attractions (back to top)

Tourist Attractions Nearby:  

• Tulum Archaeological Site: 45  

• Xcaret Park: 10  

• Xaman Ha Archaeological Site: 5  

• Rio Secreto (Underground Cenotes): 10  

• Coba Archaeological Site: 90