Distance from hotel to Cancun International Airport (CUN), 29 kms (18 miles).
Grand Palladium Costa Mujeres Resort & Spa is situated on the northeast of Mexico's Yucatan Peninsula. It is surrounded by a beautiful virgin beach and mangroves sprawling with indigenous flora and fauna offering an ideal setting for a private and fun vacation. The architecture has a modern style that boasts constant access to nature along with a comfortable and unique distribution of space that makes passing through the hotel a truly luxurious experience. Each of the 670 guestrooms includes a spacious balcony or furnished terrace, hydromassage hot tubs, a minibar and other amazing amenities. This hotel offers a 24-hour reception, free wifi in all areas, unique dining experiences with live shows, kids clubs for all groups, a state-of-the-art spa facility, a variety of bars offering premium liquors, waiter service and towels at the beach pools, golf cart transportation throughout the resort, entertainment options for all ages, amazing sports activities including a Rafael Nadal Tennis Academy and much more!
- Accommodations (physically challenged)
- Activities Desk
- Aerobic Classes
- Aerobics (water)
- Babysitting Services (on request) ($)
- Banquet Rooms (6)
- Bar (swim-up)
- Bars (15)
- Basketball Court
- Beauty Salon
- Children's Activities
- Coffee Shop
- Conference Rooms
- Currency Exchange
- Dive Center
- Exercise Classes
- Fitness Center
- Fitness Room
- Front Desk (24-hour)
- Game Room
- Gift Shop
- Hospitality Desk
- Laundry Service ($)
- Massage Services ($)
- Meeting Room
- Multilingual Staff
- Parking (valet)
- Pool (children's)
- Pool (outdoor)
- Poolside Beverage Service
- Restaurants (8)
- Safe Deposit Box (front desk)
- Security (24-hour)
- Snack Bar
- Tennis Court (lighted)
- Tennis Instructor ($)
- Tour Desk
- Tours & Excursions ($)
- Towels (beach/pool)
- Umbrellas (beach/pool)
- Watersports (non-motorized)
- Wedding Coordinator
- Wedding Site
• Children's clubs for babies, kids and teenagers. Tennis
• Tennis Academy Credit Cards (accepted)
• American Express
• Visa Internet Access (wi-fi)
• Free WiFi is available to hotel guests in the designated area(s) of the hotel.
• This does not guarantee "high speed" internet access.
• High speed internet access will be made available to the hotel guest for a fee payable directly to the hotel. ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.
Cultural, Eco-Tourism, Family Friendly, Groups, Honeymoon, Corporate, Spa, Wedding, All Inclusive, Beach, Business and Romance.
• Check-in-time: 3:00 pm Check-out-time: 12:00 pm
Early check-in and late checkout on request, and subject to availability.
2019 Junior Suite - 3 adults or 2 adults and 2 children 3 adults and 1 child.
• Loft Suite - 3 adults or 2 adults and 2 children 3 adults and 1 child.
• Family Selection Junior Suite - 3 adults or 2 adults and 2 children 3 adults and 1 child.
• Family Selection Loft Suite - 3 adults or 2 adults and 2 children 3 adults and 1 child.
Junior Suite Bedding: 1 king bed or 2 double beds.
Loft Suite, Two floors Bedding: 1 king bed or 2 double beds.
Family Selection Junior Suite Bedding: 1 king bed or 2 double beds.
Family Selection Loft Suite, Two floors Bedding: 1 king bed or 2 double beds.
Family Selection Families can now enjoy a new level of exclusivity with personalized services and facilities. This club, created with families in mind, offers them a premium experience, so families can enjoy their vacation to the fullest. Family Selection includes 80 rooms.
Family Selection Additional Amenities and Inclusions:
• Select suites, building located closest to the beach and entire suite area available only Family Selection guests
• Private Lobby
• Private restaurant with hot and cold snacks throughout the day
• Private bar offering premium beverages
• Private "living room with TV" and private entertainment area
• Heated pool, solarium with Balinese beds and lounge chairs
• Reserved area on the beach with waiter service
• Family Host
• Priority reservations in restaurants
• Special turndown service for children
• Surprise preparation of the hydromassage tub with special amenities for the little ones -24 hour room service
• Personalized minibar with special beverages
• Unpacking/packing services
• Free sunscreen
• VIK welcome kit for each child, mini bathrobes and slippers
• Free entrance to all wet areas of Zentropia Spa
• Grand Palladium Family Selection adults have all access to the TRS Coral Hotel.
All accommodations include: ironing board, voicemail, maid service, mini-bar, Jacuzzi, movie (channels), air conditioning, non-smoking accommodations, alarm clock radio, pillow menu, balcony, radio, bathrobes, room service (limited), blackout curtains, safe, coffee/tea maker, shower, desk, smoke detector, hairdryer, sofa bed, housekeeping, telephone, iPod docking station, television, internet access, video games, iron and wake-up calls.
Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.
Bars, There are 15 uniquely themed bars, including a swim-up bar, beach bars, a sports bar, Lobby and waiting bars and even a sky bar.
Poseidon Beach Club, 24 hour beach bar
Sky Bar Rooftop, Open from 10:00am to 2:00am
Xtra Time Sports Bar, 24 hour sports bar
Boghali, Awaken your senses with spices, curries and flavorful sauces at this exotic Indian restaurant.
Chang Thai, Sweet, salty, spicy, and tangy, all combined in the most sophisticated gastronomy of South East Asia.
Chic Cabaret, Gourmet restaurant, open on slect days
El Dorado, A savory steak house with the best grilled cuts.
La Adelita, Mexican restaurant with authentic dishes, such as northern-style burritos and Margarita shrimp.
Portofino, Italian restaurant with artisan pizza, pasta and other classic dishes
Poseidon, Beachfront restaurant with fresh grilled fish and exquisite rice dishes.
Sumptuori, Teppanyaki restaurant, with show cooking and Japanese specialties.
ALL INCLUSIVE 2018-2019
Booking Dates: 03/08/2018 - 12/23/2019 Travel Dates: 12/01/2018 - 12/23/2019
• All meals
• Domestic drinks
• Non-motorized water sports
• Taxes and tips
Package inclusions are subject to change.
• Welcome Drink
• Bottled water
• Chaise lounges
• Weekly Cocktail Party
• Daily newspaper
• Use of Fitness Center
• Daily activities
• Free transportation within the hotel
Environmental Levy The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approximately $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Spa Use Fee
• Grand Palladium Resort guests will have a wet area supplement fee per person, per day to have access to the hydrotherapy facilities/wet areas of Zentropia Spa and Wellness.
• The Spa Use Fee is waived and does not apply for any Family Selection guest.
• Clients that should purchase a spa treatment will not have to pay the access fee on that day of treatment.
• Guests of the Royal Suites do not have to pay the daily access fee.
• The use of the gym/exercise rooms will remain free of charge for all registered hotel guests.