Travel Advisories

Updated: 11/28/15

The Thanksgiving holiday hours of operations for the Call Centers will be as follows:
Wed. Nov 25 - 9:00am - 9:00pm EST - eCommerce Helpdesk and Reservations
Thur. Nov 26 - CLOSED
Fri. Nov 27 - 9:00am - 7:00pm EST - eCommerce Helpdesk and Reservations
Sat. Nov 28 - 10:00am - 4:00pm EST - eCommerce Helpdesk and Reservations
Sun. Nov 29 - 11:00am - 4:00pm EST - eCommerce Helpdesk

***Our Customer Care Group will still provide 24/7 support for any customers/agencies who are traveling to our destinations during this time.

Paris Attacks:
Travel Impressions is deeply saddened by the recent tragedy in Paris, and our thoughts are with all of those affected. For any questions or assistance regarding your clients’ current or upcoming Paris booking, please call us at 800-284-0044. Vacations already underway should press 3 for Customer Care; those who have not yet traveled should press 2 for Reservations.

Dengue Fever Notice:
Hawaii’s Big Island has confirmed cases of Dengue Fever according to the Hawaii State Department of Health. Travelers to Hawaii’s Big Island are encouraged to visit the Hawaii State Department of Health website for the most current information.

Severe Weather Activity:
Travel Impressions continues to monitor all current winter weather activity. For any travel locations affected by severe weather, we work with our hoteliers to accommodate any delayed departures or arrivals. Please check your Airline carrier's website for up to date flight status and travel waiver policies.

If your customer's flight is canceled or delayed:
Notify Travel Impressions Customer Care immediately at 1-800-284-0022, prompt #3, so we can ensure that your hotel accommodations will be available upon arrival.

If your customers are at their vacation site and have questions:
Contact Travel Impressions Customer Care at 1-800-284-0022, prompt #3.

Customer Care is available to assist you 24/7

For all pre-departure inquiries related to changing your customer's reservation:
Contact Travel Impressions Reservations at 1-800-284-0022, prompt #2.
Hours of operation: Mon. - Fri. 9:00am-9:00pm & Sat. 10:00am-6:00pm EST.

For all pre-departure online bookings:
Contact eCommerce Online Support at 1-800-999-4321.
Hours of operation: Mon. - Thur. 9:00am-11:00pm, Fri. 9:00am-10:00pm, Sat. 10:00am-6:00pm and Sun. 11:00am-4:00pm EST.

Please see the latest weather updates from the National Hurricane Center: