Public Charter Fair Trade Contract

Travel Tours are offered by Travel Impressions (“Operator”), which is located at 465 Smith Street, Farmingdale, NY 11735.  Travel Impressions has made arrangements to sell public charter flights operated by Apple Vacations, which is located at 7 Campus Boulevard, Newtown Square, PA 19073. Please read and accept the following Fair Trade Contract which governs your purchase of a Public Charter Flight. Tender of payment for your tour constitutes acceptance of this Fair Trade Contract.

  1. Air Carriers
    Apple Vacations has made arrangements for international air transportation to your vacation destination via certified charter carrier filed under D.O.T. regulations. Apple Vacations reserves the right to substitute alternate aircraft if necessary. Any air transportation provided by a certified charter air carrier may not be cancelled less than 10 days prior to the scheduled departure date unless it is physically impossible to operate the flight. Passengers returning from any international destination must have a valid passport and for non-U.S. citizens valid entry documents.

    Travel Impressions and Apple Vacations are not responsible for any passenger who is unable to travel as a result of their failure to have a valid passport, and for non-U.S. citizens, failure to have necessary travel documents.

    The FAA has issued "Hazardous Materials Restrictions" - Federal law forbids the carriage of hazardous materials aboard aircraft in your luggage or on your person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. For further information contact your airline representative. Violation of these restrictions will result in imprisonment and financial penalties.
  2. Bookings and Payments
    Operator accepts payment by credit cards issued on the following networks: American Express, Visa, MasterCard, or Discover. All that is required to reserve your vacation is a signed booking form and the applicable deposit per person, plus the cost of the Cancel for Any Reason Waiver and Travel Protection plan, (if selected). The balance due must be paid at least 45 days before departure (for bookings within 45 days of departure, full payment is due at time of booking). We reserve the right to treat the booking as cancelled by you if the balance due is not paid on time.

    Deposit requirements:  For vacation packages on public charter flights that are eligible for a deposit, the required deposit for bookings made outside of 45 days prior is $150 per person, plus the cost of the Cancel for Any Reason Waiver and Travel Protection plan, if selected.
  3. Amendments And Cancellation
    If you cancel your vacation or change your departure date, flight, duration, class of service, name, departure city, or destination on a public charter flight, the charges shown below become payable by you.

    Cancellation and Change Penalties
    Charter per person ($) including taxes and fuel surcharges.

    Notice received in advance of departure

    Public Charter Cancel Penalties*

    Public Charter Booking Changes*

    Public Charter Name Changes*

    45 days or more

    $45

    $45

    $45

    44 - 31 days

    $125

    $75

    $45

    30 - 8 days

    100%

    $250

    $45

    7 - 0 days

    100%

    $500

    $45


    *Exclusive of any applicable third party supplier fees that may be up to 100% penalty.
    Note: Some hotels do not allow name changes.

    You must notify us immediately of any changes or cancellations. If you booked through a travel agency, all communications pre-departure must be via your travel agent. If you provide a substitute participant on a vacation, cancellation charges will be waived, but change fees apply; restrictions may apply.

    If the number of individuals occupying a room changes due to an amendment or cancellation, the remaining travelers will be responsible for any additional costs incurred as a result of a change in the per person occupancy rate. If all passengers change it is considered a new booking and cancellation penalties will apply. Suppliers' cancellation provisions on optional tours only allow a refund if cancelled with the notice required by the supplier - see the excursion company for the applicable notice provisions or to arrange a refund. To cover your cancellation and change fees, you may purchase the Cancel for Any Reason Waiver and Travel Protection plan which must be included in the deposit or at time of booking online.
  4. Airline and Supplier Responsibility
    Travel Impressions, Apple Vacations, the airlines and other suppliers it uses, issue tickets, coupons or electronic documents covering transportation, hotel accommodations and other services and facilities. Neither Travel Impressions, Apple Vacations, nor these suppliers, or their respective subagents, shall be held liable for loss or damage to property or injury of person caused by reason of any defect, negligence, or other wrongful act or omission by any other hotel agency, transportation company or party providing such services or facilities, strike, war, terrorism, weather, quarantine, sickness, government restrictions or regulations, or any other cause beyond its reasonable control. All airlines concerned are not liable for any claim arising out of or in connection with carriage or other services or features otherwise performed or occurring in connection with this package, except as provided in the conditions of carriage for the airlines and the passenger tickets issued in conjunction with this package. Travel Impressions and Apple Vacations are not responsible under any circumstances for any injury or damages you may suffer in connection with your air or ground transportation.
  5. Luggage and Personal Property
    When you fly to and from your destination the Conditions of Carriage apply, some of which limit or exclude liability. The Conditions of Carriage are available by requesting them in writing from the carrier or by request at the airport. Some airlines do not cover damage to soft-sided luggage. The airlines' maximum liability for loss, damage or delay to checked baggage is limited to $3300 per ticketed passenger domestically and $9.07 per pound up to 44 lbs. per ticketed passenger for international travel. These limits will apply unless an excess valuation is declared at the time of check-in. All lost or damaged luggage must be reported to an airline representative at the destination airport by the passenger before you leave the airport. Checked baggage taken from the terminal building at the destination will be considered to have been received in good condition and no claim for loss or damage will be accepted after baggage has been removed from the terminal. The maximum liability of the ground transportation company in resort for lost or damaged property is $400. Loss or damage must be reported immediately.  Travel Impressions and Apple Vacations do not accept liability for client luggage or personal property.
  6. Forum Selection
    Resolution of disputes shall be in accordance with the Dispute Resolution clause below. The exclusive forum for litigation shall be the Court of Common Pleas of Delaware County, Pennsylvania.
  7. Dispute Resolution
    Should a dispute arise concerning the terms and conditions of this fair trade agreement or involving a loss, injury or damage during or relating to your trip, the parties' remedies shall be limited to dispute resolution through binding arbitration in Delaware County, Pennsylvania and shall be governed by the Uniform Arbitration Act of Pennsylvania. Each party shall appoint an arbitrator. The arbitrators shall appoint a neutral arbitrator. The decision of the arbitration panel shall be final and binding on the parties. Each party shall be responsible for their own costs with the costs of the neutral arbitrator to be divided evenly between the parties.

What We Pprovide In Return

  1. Price Guarantee
    The D.O.T. has defined air transportation, tour or tour component as purchased when the full amount of that air transportation, tour or tour component has been paid by the consumer. Our intention is to provide you with the vacation which you have selected, at the price in effect at time of booking. If for any reason we have to increase the price of your vacation, including an error made in computing your price, we will offer you the option of cancellation without charge, provided that you advise us within seven days of your receipt of notice of the increase. Pre-purchase price increases (increases to a vacation package without full payment on the record) including but not limited to an increase in the price of the air seat, an increase in the price for the carriage of the passenger baggage, an increase in the applicable fuel surcharge, or an increase in a government imposed tax or fee may apply. Post-purchase price increases (increases to a vacation package that has full payment on the record) are prohibited except for those increases related to government imposed taxes and fees. Change fees do not constitute an increase in the price of an already purchased ticket, as technically the consumer is purchasing a new ticket for new travel.
  2. Flight Information
    Your travel consultant will be able to confirm the latest flight details at the time you make your reservation, and these will also appear on the booking confirmation we issue when we receive your deposit. Your flight tickets, which we dispatch when your booking is paid in full, or your electronic documents, will contain your flight information. All times are subject to change. It is your responsibility to reconfirm your flight times prior to departing for the airport. Travel Impressions nor Apple Vacations assume responsibility for any passengers making independent connections to flights booked through Travel Impressions and Apple Vacations. Pre-assigned seat selection is at the discretion of the air carrier and may require payment of an additional fee.
  3. Amendments & Cancellation
    Special features offered by hotels are subject to change at the hotel's discretion. In the unlikely event that a major change involving a pre-departure change of hotel, departure or return date, departure city or destination becomes necessary, we will notify you as soon as possible. If you find the revised arrangements we offer unacceptable, you will have the option of cancellation without charge provided that you notify us within seven days of your receipt of notice of the change (or prior to departure date if notified less than seven days prior).
    In the event of a change, we will try to substitute comparable services, but in the event of complete cancellation by us or a supplier, our only liability will be to return all monies paid (public charters only). For public charter flights only, if landing rights are denied by a foreign government, the flight will be cancelled with a full refund.
  4. Refunds
    Refunds will be made as soon as possible in the original form of payment. Please note, however, that no refunds will be made for any services provided in the itinerary that you do not use. Passengers who do not travel are subject to 100% cancellation penalties.
    Cancel for Any Reason Waiver and Travel Protection Plan payments are non-refundable and non-transferable. If you booked your Travel Impressions and Apple Vacation through a travel agent, all communications prior to your departure, including payment and refund transactions, must be via your travel agent.
  5. Our Responsibility to You
    Travel Impressions and Apple Vacations have made arrangements with airlines, hotels and other independent suppliers to provide you with the services you purchase; and is represented in Mexico and most Caribbean destinations by companies organized and existing in that destination, including providers of transportation and excursions. We have taken all reasonable steps to ensure that proper arrangements have been made for your vacation. However, we do not accept and expressly disclaim any liability for the actions or omissions of these independent suppliers. If you find you have any dispute with such persons, however, we will give you as much reasonable help as we can in resolving a dispute.
    Please understand that we cannot control and will not be responsible for such factors as weather, government actions, terrorism, mechanical breakdowns, your physical, medical or mental disabilities, your failure to obtain valid travel documents or your failure to follow travel instructions.
    Travel Impressions and Apple Vacations are not responsible for losses or damages arising from bodily injury, property or other damage caused by factors beyond our control, including but not limited to flight delays, airline turbulence, transportation accidents or other unforeseen circumstances.
    All prices and features described in Travel Impressions and Apple Vacations' promotional materials and website are subject to change without notice. Some hotel room photographs do not depict the standard room category.
    If any term or provision of this Fair Trade Contract is held invalid or otherwise unenforceable, the enforceability of the remaining terms or provisions will not be impaired thereby.
  6. Denial of Entry
    Certain countries have specific rules and policies concerning entry of travelers with criminal records. Anyone with even a minor criminal past may be denied entry into any foreign country or even entry back into the United States if you are not a U.S. Citizen. If you have a criminal record, it is important to check with the United States Embassy and the embassy or consulate of the country you wish to visit to ensure you can travel as planned.
  7. Security
    All public charter flights sold through Travel Impressions are operated by Apple Vacations. Apple Vacations has surety trust agreements with Susquehanna Patriot Bank, 101 Bryn Mawr Avenue, Bryn Mawr, PA 19010 for payment of any charter air package refunds as defined by the agreements. Under these agreements, unless you file a claim with Travel Impressions, who in turn files with Apple Vacations, (or with the bank) within 60 days after termination of your vacation, both parties shall be deemed released from all liability to you.
  8. Cancel for Any Reason Waiver and Travel Protection Plan
    Protect your travel investment with the purchase of our optional Cancel for Any Reason and Travel Protection Plan. For full terms and conditions of coverage, please review the Plan Description pamphlet or ask your travel counselor for the pamphlet. For additional information relating to the Plan, please see Insurance Disclosures and Licensing Information.

    These public charter flights are operated by:

    APPLE VACATIONS, LLC
    - 7 Campus Blvd., Newtown Square, PA 19073
    as principal and tour operators.
    ©Copyright, 2014 Apple Vacations CST#2091950-40

    Revised 1/26/15

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